Now Hiring
Now Hiring: Customer Service and Sales Associate (Remote, Part-Time)
A T Guys, a leader in assistive technology since 2008, is looking for a motivated and customer-focused individual to join our sales and support team. As we grow, we’re excited to find someone who shares our enthusiasm for technology and making a difference. This is a part-time remote position with flexible hours, approximately 20 hours per week, and offers potential for growth. Read on to learn more about us and how to apply.
Who We Are
A T Guys focuses on providing accessible, cost-effective technology solutions to break down barriers for individuals who are blind or low vision. Our products range from mobile phones, to Headphones and Braille displays to talking voice recorders, giving our customers a wide selection of assistive technology. As we expand our offerings and reach new markets, we’re looking for someone passionate to help drive our mission forward.
About the Role
As a Sales and Customer Service Associate,, you will be the primary point of contact for customers seeking product guidance, placing orders, or needing technical support. Your role will be crucial in providing a friendly, knowledgeable voice that customers can rely on. You’ll also have the chance to take part in new projects and initiatives as we work to improve access technology.
Flexible Schedule
This is a remote position, and we’ll work with you to create a flexible schedule that fits both our needs. While most work will occur during business hours, we provide a flexible work environment. In addition, we offer benefits such as paid time off and employee discounts on our products.
The Ideal Candidate
We are seeking someone with advanced knowledge of access technology products, excellent communication skills, and the ability to help customers with a range of experience levels. Our ideal candidate is adaptable, eager to learn, and comfortable using digital tools like Zendesk and Slack to assist customers efficiently. Additional experience in areas like marketing, social media, programming, or web design is a plus, as we value diverse skills that can enhance our team's capabilities.
Requirements
- At least two years of post-secondary education or equivalent experience.
- Located within the United States.
- Minimum one year of experience in customer service or sales.
How to Apply
If you’re passionate about making technology more accessible, we’d love to hear from you. Please send your resume and cover letter to jobs@atguys.com. In your cover letter, tell us what makes you unique and highlight any skills or experiences that align with this role. We aim to respond to applications within 1-2 weeks and will keep this listing open until the position is filled.
A T Guys is an equal opportunity employer. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.